Privacy policy
Tunisie Colis privacy policy
This privacy policy describes how information is collected, used and disclosed when you use the service, and explains your privacy rights and how the law protects you.
We use personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy. The French source states that the policy was created using a privacy policy template.
Interpretation and definitions
Interpretation
Capitalised terms have the meanings defined below. The definitions apply whether a term appears in the singular or plural.
Definitions
For the purposes of this privacy policy:
Account means a unique account created for you to access our service or parts of it.
Company (referred to as “the Company”, “we”, “us” or “our”) is identified in the French source as SARL Tunisie Colis, 11 rue Wifak, Cité Ibn Khaldoun, Tunis, Tunisia.
Cookies are small files placed on a computer, mobile device or other device by a website. Among other uses, they may contain details of browsing activity.
Country means Tunisia.
Device means any device used to access the service, such as a computer, mobile phone or tablet.
Personal Data means information relating to an identified or identifiable individual.
Service means the website.
Service Provider means a natural or legal person processing data on the Company’s behalf. This includes third parties engaged to facilitate or provide the service, perform related services or help analyse how the service is used.
Third-party Social Media Service means a website or social network through which a user can sign in or create an account to use the service.
Usage Data means data collected automatically through use of the service or its infrastructure, such as the duration of a page visit.
Website means the Tunisie Colis website.
You means the individual accessing or using the service, or the company or other legal entity on whose behalf that individual acts, as applicable.
Collecting and using your personal data
Types of data collected
Personal data
When you use the service, we may ask you for information that can identify or contact you. This may include, but is not limited to:
Email address
First and last name
Phone number
Address, state or region, province, postcode and city
Usage Data
Usage data is collected automatically when the service is used.
Usage data may include your device’s IP address, browser type and version, pages visited, visit date and time, time spent on pages, unique device identifiers and other diagnostic data.
When you access the service using a mobile device, we may automatically collect its type, unique identifier, IP address, operating system, browser type and other diagnostic information.
We may also collect information sent by your browser when you visit the service or access it from a mobile device.
Information from third-party social media services
The source policy describes account registration or sign-in through the following third-party services:
Amazon
If you register or grant access through a third-party social media service, we may collect data associated with that account, such as your name, email address, activities or contacts.
You may also choose to share additional information through a social media account. By providing it, you authorise the Company to use, share and store it in accordance with this privacy policy.
Tracking technologies and cookies
We use cookies and similar tracking technologies to follow activity and store information. These may include beacons, tags and scripts used to collect information and improve and analyse the service.
Cookies or browser cookies. A cookie is a small file placed on your device. You can tell your browser to refuse cookies or notify you when one is sent. Refusing cookies may prevent some parts of the service from working. Unless your browser is set to reject them, the service may use cookies.
Flash cookies. The source policy describes locally stored objects or Flash cookies used by certain features to store preferences or activity. They use different settings from browser cookies. For removal information, it refers to Adobe’s guidance on disabling or deleting local shared objects: https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_.
Web beacons. Parts of the service and emails may contain small electronic files, also called clear GIFs, pixel tags or single-pixel GIFs, used to count page visits or opened emails and gather statistics such as section popularity and system or server integrity.
Cookies may be persistent or session-based. Persistent cookies remain on your computer or mobile device after you disconnect; session cookies are deleted when the browser closes. The source policy also refers to general information about cookie use.
Session and persistent cookies are used for the following purposes:
Necessary / essential cookies
Type: session cookies
Administered by: us
Purpose: these cookies are essential to provide website services and certain features. They help authenticate users and prevent fraudulent account use. Without them, requested services cannot be provided; they are used for that purpose.
Cookie policy / notice acceptance cookies
Type: persistent cookies
Administered by: us
Purpose: these cookies record whether users have accepted cookies on the website.
Functionality cookies
Type: persistent cookies
Administered by: us
Purpose: these cookies remember choices such as login details or language preferences, providing a more personalised experience and avoiding repeated preference entry.
For more information about our cookies and your choices, see the cookie policy or the cookies section of this privacy policy.
Use of your personal data
The Company may use personal data for the following purposes:
To provide and maintain the service, including monitoring its use.
To manage your account : to manage your registration. Data you provide may give you access to features available to registered users.
To perform a contract : to develop and fulfil a purchase contract for products, items or services, or another contract made with us through the service.
To contact you : by email, telephone, SMS or equivalent electronic communications, including mobile notifications about updates, contracted features, products or services and security updates where necessary or reasonable.
To provide news, special offersand general information about similar goods, services and events to those you have purchased or asked about, unless you have opted out.
To manage your requests : to respond to and handle requests you send us.
For business transfers : information may be used to assess or carry out a merger, divestment, restructuring, reorganisation, dissolution or sale or transfer of some or all assets, including bankruptcy or liquidation, where user data forms part of the transferred assets.
For other purposes : information may be used for analysis, identifying usage trends, assessing promotional campaigns and improving the service, products, marketing and user experience.
We may share personal information in the following circumstances:
With service providers : to monitor and analyse service use or contact you.
For business transfers : information may be shared or transferred during a merger, asset sale, financing, acquisition or related negotiations involving some or all of our business.
With affiliates: we may share information with our parent company, subsidiaries, joint venture partners or other entities under common control, requiring them to comply with this privacy policy.
With business partners : information may be shared to offer certain products, services or promotions.
With other users : information shared in public areas may be visible to users and redistributed outside the service. When interacting or registering through a third-party social network, your contacts may see your name, profile, photographs and activity description. Other users may also see your activity, contact you and view your profile.
With your consent : personal data may be disclosed for another purpose with your consent.
Retention of personal data
The Company keeps personal data only as long as needed for the purposes in this policy. Data may be retained and used as necessary to meet legal obligations, resolve disputes and enforce agreements and legal policies.
Usage data is also retained for internal analysis, generally for a shorter period unless it is needed to strengthen security, improve functionality or meet a longer legal retention requirement.
Transfer of personal data
Information is processed at the Company’s offices and wherever the parties involved in processing are located. It may be transferred to and stored on computers outside your state, province, country or jurisdiction, where data protection laws may differ.
Accepting this policy and then submitting information represents agreement to that transfer.
The Company takes reasonably necessary steps to process data securely and in accordance with this policy. Personal data is not transferred to an organisation or country without adequate controls, including protection of the data and other personal information.
Disclosure of personal data
Business transactions
If the Company is involved in a merger, acquisition or asset sale, personal data may be transferred. Notice will be provided before data is transferred and becomes subject to a different privacy policy.
Law enforcement
The Company may have to disclose personal data where required by law or in response to valid requests from public authorities, such as a court or government agency.
Other legal requirements
The Company may disclose personal data in good faith where it considers this necessary to:
Comply with a legal obligation
Protect and defend the Company’s rights or property
Prevent or investigate possible wrongdoing connected with the service
Protect the personal safety of users or the public
Protect against legal liability.
Security of personal data
Personal data security matters to us, but no internet transmission or electronic storage method is completely secure. We seek to use commercially acceptable safeguards but cannot guarantee absolute security.
Children’s privacy
The service is not directed at children under 13 and we do not knowingly collect their personally identifiable information. If you are a parent or guardian and know that your child supplied personal data, contact us. If we discover that such data was collected without verifying parental consent, we take steps to delete it from our servers.
If consent is the legal basis for processing and your country requires parental consent, we may require it before collecting and using the information.
Links to other websites
The service may link to websites we do not operate. Following a third-party link takes you to that website. Review the privacy policy of every website you visit.
We do not control or accept responsibility for the content, privacy policies or practices of third-party websites or services.
Changes to this privacy policy
We may update the privacy policy from time to time by publishing a new version on this page.
Before a change takes effect, we may notify you by email or a prominent service notice and update the “last updated” date at the top of the policy.
Review this policy regularly for changes. Changes take effect when they are published on this page.
Contact us
For questions about this privacy policy, contact us:
By email: [email protected]